Take orders. From any channel. Get paid.
An order management system for any business that takes orders. In-store at a counter, online from a website, by phone at the desk, at a self-service kiosk. Restaurants route to kitchen stations, retailers route to fulfilment, services route to the right provider — and Stripe takes the payment in the same Connect account.
Multi-channel · Routed fulfilment · One Stripe account
One order system. Every channel. Every location.
Most businesses run separate POS for in-store (Toast / Square), separate online ordering (Shopify / DoorDash), and separate phone-order workflow (paper). NOWAITN Orders is one system across every channel — same catalog, same payment account, same customer record, same set of books at the end of the day.
Every channel into one order pipeline
In-store counter, online ordering, kiosk, phone, third-party delivery hand-offs, AI agent — all create the same kind of order record. Staff see one queue regardless of where it came from. Owners see one set of analytics regardless of how the customer ordered.
Routed fulfilment, not a fixed POS
Order line items route to the right station automatically — kitchen for restaurants, fulfilment for retail, service bay for auto, provider for services. Per-item routing rules; per-station displays; modifier-aware tickets. The receipt is one thing; the work splits the way it should.
Stripe payment + customer record built in
Payments charge through your one Stripe Connect account; the customer record auto-updates in CRM with every order. No separate payment gateway, no separate “online customer” vs “in-store customer” split. One record, one ledger, one Stripe.
Orders, answered.
Anything that takes orders from customers. Restaurants and bars take orders at the table, the bar, the counter, online, and on the phone; retailers take orders in store, online, and at events; salons and services take orders for services + retail products together; auto shops take orders for parts and labor; pharmacies take orders for prescriptions and OTC; cannabis dispensaries take orders for flower, edibles, and accessories; food trucks take walk-up and pre-order; coffee shops take walk-up, mobile, and subscription orders. The same order engine runs all of them — only the catalog and routing rules change.
Each of those is one channel — Toast and Square are point-of-sale, Shopify is online, Lightspeed is retail-focused. Most businesses end up running two or three of them stitched together with manual reconciliation at the end of the day. NOWAITN Orders is one system across every channel — same catalog, same Stripe account, same customer record, same analytics, same set of books.
Per-item routing rules in the catalog. Each menu item, retail SKU, or service code declares which station prepares or fulfils it. Stations have their own displays (kitchen display system, fulfilment terminal, service bay tablet) showing only the items they handle, with modifier-aware tickets.
Through NOWAITN Payments and Stripe Connect — your one Stripe account behind every channel. Refunds, partial refunds, deposits, tips, split tenders all run through the same account with the audit trail per transaction. No separate gateway per channel.
Yes to both. Each location runs its own catalog overrides and station setup; org admins see all locations from one dashboard. The free tier covers basic ordering for a single location — see nowaitn.com/pricing for the paid plans.